Real Air Europa reviews from our Madrid to Boston flight – discover 6 things most flyers don’t expect, from seat comfort to meals and service.
Last summer, I had my first experience flying with Air Europa. It was a trip from Madrid to Boston with my younger brother, and honestly, I didn’t expect much. We booked the flight because the price was good compared to other airlines. But what happened during the trip left us talking about it weeks after we landed in the U.S.
I decided to write this post not just for people like me who are planning a trip with Air Europa, but also for those who want to know what the flight is really like. Most of the reviews I saw before our trip were either too short or didn’t mention the real stuff you want to know before flying. So, from my own experience, here are 6 things about Air Europa that most people don’t expect.
1. The Seats Are More Comfortable Than You’d Think
I’ve flown economy class many times. So I’ve come to expect narrow seats, almost no legroom, and hard cushions. That’s why I was so surprised when I sat down on the Air Europa flight from Madrid to Boston. The seat was soft. The legroom was decent. I’m not saying it was first class or anything, but for a long-haul economy flight, it was better than what I’ve experienced with some bigger airlines.
I’m 5’10”, and I didn’t feel squeezed. My brother is even taller, and he was also comfortable throughout the flight. The headrest was adjustable, and that helped when I wanted to take a nap after dinner.
The seat layout on the plane was 2-4-2, and since we booked early, we got the two-seater near the window. It was quiet and a bit more private. That made the journey easier for us.
Many people expect Air Europa to be very basic, but the seat quality was definitely better than expected.
2. The Food Is Actually Good
I’ve eaten some weird meals on planes. So when I saw the cabin crew coming around with food trays, I wasn’t excited. But again, Air Europa surprised me.
The meal came with a warm dish (we chose chicken and rice), a bread roll, a small salad, and a dessert. I actually finished everything. The chicken was well-cooked, and the rice wasn’t dry. I know airline meals aren’t restaurant-quality, but this one was good.
The drinks came not long after. You could pick soft drinks, wine, or water. They didn’t pour the drinks in tiny cups like some airlines do. They gave us full cans, which lasted for a while.
Later in the flight, they brought a snack before landing. It was a simple sandwich and juice, but still, it helped to fill the time and the stomach.
If you’re the kind of traveler who likes to know what food to expect, just know that Air Europa won’t leave you starving.
3. The Check-in Process Was Smooth and Quick
I’ve had my fair share of airport stress, especially with budget airlines. But this time, things went smoother than usual.
We arrived at Madrid-Barajas Airport three hours before the flight, just in case. The Air Europa check-in counter was easy to find, and the staff were polite. We didn’t spend more than 20 minutes checking in and dropping our luggage.
They didn’t give us any trouble over baggage size either. Our checked bags were within the 23kg limit, and our hand luggage passed without issues. I was happy because some airlines are very strict with bag weight and measurements, especially on international flights.
Boarding was also fast. They called passengers by zones, and since we were in zone 2, we got on the plane early. That gave us time to settle in, find space for our carry-on, and relax.
If you like avoiding drama at the airport, Air Europa won’t stress you.
4. The In-flight Entertainment Is Limited but Decent
This is one area where I wasn’t sure what to expect. Some people online said the entertainment was poor. Others said it was okay. After going through different Air Europa reviews before the flight, I wasn’t too sure what to believe. My honest review? It was somewhere in between.
Each seat had a screen, and you could choose movies, music, or games. The movie selection wasn’t huge, but it had enough to keep us busy for a 7-hour flight. There were a few recent Hollywood releases, some Spanish films, and some classics. I watched one action movie and then listened to music while I tried to sleep.
The screen was responsive, and the sound worked well with the headphones they provided. I brought my own earbuds, but I tested theirs, and they were fine.
One thing to note: the system interface was a bit old. It worked, but it didn’t feel modern. That didn’t bother me too much since I just needed something to pass time. If you bring your tablet or phone, you’ll probably be happier with your own content.
Still, for a mid-priced airline, I think Air Europa offers enough entertainment.
5. The Cabin Crew Were Kind and Helpful
I don’t always remember the cabin crew after a flight. But this time, I do. The people working on our flight were kind from start to finish.
From the moment we entered the plane, they were smiling and helping people find their seats. One of them helped an older lady near us lift her bag into the overhead compartment. Another one patiently explained something in both Spanish and English to a family sitting behind us.
During the flight, they passed around water a few times without waiting for us to ask. They also responded quickly when my brother pressed the call button to ask for a blanket.
They didn’t act tired or annoyed, even though it was a night flight. That made a big difference. A friendly crew makes you feel safe and welcome.
If good service matters to you, then you’ll enjoy flying with Air Europa.
6. The Plane Was Clean and Quiet
Cleanliness is a big deal for me when I fly. I always look around as soon as I sit—tray table, seat pocket, windows, floor. And honestly, the Air Europa plane was very clean.
The tray tables didn’t have food crumbs. The seat pocket had a fresh safety card and magazine. Even the toilet stayed clean during the flight, which is rare for long-haul economy.
Also, the cabin was quieter than I expected. We sat near the back, which can sometimes be noisy, but the engine sounds didn’t bother us. The lights were dimmed early, and most people went to sleep after the meal. That helped us rest and not feel exhausted when we arrived in Boston.
The air quality was good too. It didn’t feel dry or too cold. We each had a blanket and pillow, and that helped us sleep more comfortably.
Clean planes matter, especially now when people care more about hygiene. Air Europa passed that test.
What I Wish I Knew Before Booking
Even though our flight was really good, there are a few small things I wish I knew before we booked. These are not serious problems, but they are helpful to keep in mind. A lot of people only talk about the good parts in most Air Europa reviews, but I think it’s also good to mention the little things that could make a difference.
First, there was no Wi-Fi on our flight. We wanted to check some emails and messages during the flight, but we couldn’t connect to the internet. Some Air Europa planes have Wi-Fi, but ours didn’t. So, if you need internet, just know you might have to wait until you land.
Second, the free meals are only for long international flights. On our Madrid to Boston route, we got food and drinks without paying extra. But if you are flying a short distance inside Europe, you may not get a free meal. You will probably need to buy snacks or drinks yourself.
Third, their customer service is not very fast. We sent them an email about changing our seats, but they didn’t reply quickly. It took a few days. If your issue is urgent, it’s better to call them directly.
These are small things, but reading real Air Europa reviews like this one can help you plan better and avoid small surprises.
Real Air Europa reviews – from Our Madrid to Boston Trip
This wasn’t our first international flight, but it was our first time with Air Europa. We chose them because the price was lower than other airlines, and we didn’t expect anything special. But what we got was a smooth, comfortable, and friendly experience.
The seats were good, the food was tasty, and the crew made the trip feel easy. The flight landed on time, and our bags arrived safely.
If you’re looking for an airline that balances price and comfort well, I’d say give Air Europa a try. Just check what services are included before booking, depending on your route.
Would I fly with them again? Yes. And next time, I’ll bring my tablet and download a few extra shows. But apart from that, I’d do it the same way.
FAQs About Air Europa Reviews
Is Air Europa a budget airline?
It depends on the route. They offer lower fares than some bigger carriers, but they still include things like meals and baggage on long-haul flights. So it’s more like a mid-range airline.
Does Air Europa serve free food?
Yes, on long international flights like Madrid to Boston. You’ll get a full meal and a snack. But on short trips within Europe, you may have to buy your own food.
How’s the seat comfort on Air Europa?
Better than expected. The economy seats have decent legroom, and the cushions are soft enough for long trips.
Can you watch movies on Air Europa?
Yes. There are screens at each seat on long-haul flights. The movie selection isn’t huge, but there’s enough to pass the time.
Is Air Europa a good choice for families?
Yes. The crew were helpful and kind to families and older passengers. The check-in process was smooth, and the flight was calm.
Let me know if you’ve flown Air Europa before. I’d love to hear if your experience was like ours. We’re already planning our next trip, and if the price is right, Air Europa will be on our list again.